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Table of Contents

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1. IN GENERAL

Welcome to the LEANORA.CA website and co-branded versions of the website located at URLs that resolve to the domain name LEANORA.CA (the “Website” or “Site”). As you have no doubt experienced with virtually all websites, your use of this Site is subject to certain terms and conditions of use (collectively the “Terms”) set forth below. These Terms are important for both you and us as they create a legally binding agreement between us, protecting your rights as a valued customer and our rights as a business.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING AND/OR PLACING AN ORDER FROM THIS WEBSITE. THEY MAY SEEM TECHNICAL AND LEGALISTIC, BUT THEY ARE IMPORTANT. BY USING THIS SITE AND/OR PLACING AN ORDER FROM THIS SITE, YOU ACCEPT THESE TERMS, THE LEANORA & CO GIFT CARD GENERAL TERMS AND CONDITIONS (“GIFT CARD TERMS”) AND OUR PRIVACY POLICY AND AGREE TO BE BOUND BY THESE TERMS, THE GIFT CARD TERMS AND OUR PRIVACY POLICY. THIS INCLUDES, WITHOUT LIMITATION, ACCEPTING THE TERMS RELATING TO DISCLAIMER OF WARRANTIES, DAMAGE AND REMEDY EXCLUSIONS AND LIMITATIONS, AND ONTARIO CHOICE OF LAW AS SET FORTH HEREIN. IF YOU DO NOT AGREE TO THESE TERMS OR OUR PRIVACY POLICY, WHETHER IN WHOLE OR IN PART, PLEASE DO NOT USE THE SITE, OR ANY OF THE SERVICES PROVIDED ON THE SITE OR PLACE AN ORDER FROM THE SITE.

These Terms constitute an agreement between you (hereinafter, “you” or “your”) and Leanora & Co Corporation., a corporation incorporated under the laws of Ontario, Canada doing business as LEANORA & CO (hereinafter, “us,” “our,” “we,” or “LEANORA & CO”), in relation to your use of the Website, the goods and services offered and sold through the Website, and any orders you place through the Website (collectively, the “LEANORA & CO Services”). Before you place an order, please carefully read these Terms, the Gift Card Terms and our Privacy Policy. If you have any questions about the Terms, the Gift Card Terms, or the Privacy Policy, you may contact us via the contact information provided on our “Contact Us” webpage on the Site. Any new feature or content added to the website shall be subjected to these terms and conditions. Any new updates in these terms and conditions will be posted here. It is the responsibility of the user to check periodically if there has been any change in these terms and conditions or any other policy on this site.

Leanora & Co. provides its customers with different ranges of bath and skincare products, silver and stainless jewelry, costume jewelry, beauty products, such as eyelashes, tweezers, gemstone masks and rollers, through its website www.leanora.ca.

2. USE OF OUR WEBSITE

You agree that:
• You may only use the Website to make legitimate inquiries or orders;
• You will not make any speculative, false or fraudulent orders. If we are reasonably of the opinion that such an order has been made, we shall be entitled to cancel the order and inform the relevant authorities;
• You also agree to provide correct and accurate email, postal and/or other contact details to us and you acknowledge that we may use these details to contact you in the event that this should prove necessary (see our Privacy Policy for more information on how we use your personal information);
• If you do not give us all of the information that we need, we may not be able to complete your order;
• You will not attempt to interfere or will not interfere in any way with the Site’s networks, or related network security, or attempt to use the Site’s service to gain unauthorized access to any other computer system;
• You will not use the Site to communicate, transmit, or post material that infringes on the intellectual property, privacy or publicity right of another person or entity.
• You will not use the Site to engage in conduct that would constitute a civil or criminal offense, or that otherwise violates any city, provincial, national, or international law or regulation; and
• By placing an order through the Website, you represent and warrant that you are at least 18 years old and are legally capable of entering into binding contracts.
We may impose rules for, and limits on, use of the Site, or restrict your access to the Site, in whole or in part. We have the right to change these rules and/or limitations at any time, in our sole and absolute discretion.
If you do not agree to the terms mentioned here, please leave this site immediately. All rights or obligations contained in this Agreement shall be severable and distinct, and if one or more of them is declared invalid, void, illegal or unenforceable, the rest shall continue to operate to the extent permitted by law.

3. ACCURACY AND COMPLETENESS OF INFORMATION

4. PLACING AN ORDER

No contract (“Contract”) in respect of the purchase of a product offered on the Site shall exist between you and us until your order has been accepted by us and we send you the Shipment Confirmation (defined below). If we do not accept your order and funds have already been deducted from your account, the funds will be fully refunded. To place an order, you will be required to follow the shopping process online and press the “Finalize Order” button to submit the order. After this, you will receive an email from us acknowledging that we have received your order (the “Order Confirmation”). Your order constitutes your offer to us to buy one or more products from us for personal use and not for resale purposes. 

Please note that this does not mean that your order has been accepted. Your order constitutes your offer to us to buy one or more products from us. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the product has been dispatched by sending you an email and/or text message (if you so authorize at the time of purchase). We will not be bound to supply any other products which may have been part of your order until the dispatch of such products has been confirmed in a separate Shipment Confirmation. For all purchases made through the Site, you acknowledge and agree that your purchase receipt will be provided electronically only; paper copies of receipts will not be provided. You can cancel your order up to the point before payment has been processed by your system.

PLEASE NOTE THAT LOCATION DATA MAY NOT ALWAYS BE ACCURATE, AND WE DISCLAIM ANY AND ALL WARRANTIES RELATED TO LOCATION-BASED SERVICES. We may use your location to provide you with advertisements, offers, and other promotional content as part of the Site.

5. AVAILABILITY OF PRODUCTS

All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer in stock, we reserve the right to give you information about substitute products of an equal or higher quality and value which you can order. If you do not wish to order such substitute products, we will refund any monies that you might have paid in respect thereof.

You agree to provide us with correct information while placing the order, including billing & shipping address, email, telephone number, credit or debit card number.

6. RETURN &, EXCHANGE, REFUND POLICIES

Return policy
Our return policy is valid for seven days only if the product is defective, damaged or different than ordered. We do not provide returns in any other case. If seven days have passed since your purchase, unfortunately, we cannot give you a refund.

Some items also arrive with a tamper-proof seal, label, and or sticker. All items with tamper-proof measures are listed on the website under the product description. If the tamper-proof measure is removed, we cannot issue a refund or return for your order as it may compromise the safety of our customers and our staff.

If you find out that the product is defective or is different from the specified order, please notify us via email at cs@leanora.ca within seven days of receipt. You must state the reason for the return, as well as the order number and product description. If the item arrived broken and or defective, please attach photographs of the defective or broken item along with your email. Then return the item in its original packaging. After inspection and confirming that the goods are damaged or are different than ordered, we will contact you to provide a full refund, replacement or exchange.

Since opened product/s are not allowed to be returned, users are requested to check the ingredients of the products on our website before placing the order to avoid any allergies or sensitiveness from using the products. Please be sure to also check the ingredients list on the product you have received as the ingredients may be subject to change, and the ingredients on the product are the most accurate.

Fair use
If we find an unusual pattern when returning an item that does not seem fit (e.g. if the returned item does not match the description), your account will be deactivated, and all related accounts will be deactivated.

You agree to provide us with correct information while placing the order, including billing & shipping address, email, telephone number, credit or debit card number.

If you think we made a mistake, please contact cs@leanora.ca.

Refund (if applicable)
Once the return has been received, and inspection has been done, we will send you an email informing you that we have received the returned item. We will also tell you if your refund has been approved or denied. After the return request is confirmed, the return address will be provided through email or any other medium. Upon approval, your refund will be processed, and a credit will be automatically credited to your original credit card or payment method within a certain number of days. All costs for the return are the responsibility of the customer.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company. It may take some time for your return to be officially announced. Then contact your bank. It often takes time to process the return before sending it. If you have done all of this and have not yet received a refund, please contact us at cs@leanora.ca.

Exchange (if applicable)
We provide replacement only if the products delivered are defective, damaged, or different than the order placed. If you need to exchange for the same product, please email us at cs@leanora.ca.

We may, either directly or indirectly, track your behavior on our Site or Services for purposes of our own customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance, or investigation, as well as to enable you to use and access the Site or Services and pay for your activities on the Site or Services. We may also track your behaviour on our Site or Services, either directly or through third parties we engage to provide services to us.

7. REFUSAL OF ORDER/MODIFICATIONS TO WEBSITE

We reserve the right to withdraw any product from the Website at any time and/or remove or edit any materials or content on the Website at any time. While we will make reasonable efforts to process all orders, there may be exceptional circumstances that may require us to refuse to process an order after we have sent you an Order Confirmation; and we reserve the right to refuse to process an order at any time, at our sole discretion. We will not be liable to you or any other third party by reason of our withdrawing any product from the Website, whether it has been sold or not, removing or editing any materials or content on the Website or for refusing to process or accept and order after we have sent you the Order Confirmation. In addition, we may also terminate, change, suspend or discontinue any aspect of the Site.

Our security measures include standard international data protection measures and those described in the EU GDPR implementing regulations. These measures may also include periodic system-wide password resets with high password strength requirements. We strongly discourage password sharing. Due to the nature of the information and related technology, we cannot be held responsible if you share your own login credentials with others. If we learn of a security breach, then we will immediately reset your account password and attempt to notify you as per GDPR guidelines to take appropriate steps.

We may, either directly or indirectly, track your behavior on our Site or Services for purposes of our own customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance, or investigation, as well as to enable you to use and access the Site or Services and pay for your activities on the Site or Services. We may also track your behaviour on our Site or Services, either directly or through third parties we engage to provide services to us.

8. DELIVERY

Products offered through this Website are available for delivery to addresses Internationally. At this time, we are unable to deliver to PO boxes as well as freight companies. Products shall be delivered by UPS, Purolator, Inc. or Canada Post. The identity of the shipper will be provided in the Shipment Confirmation. Subject to the provisions of Section7 above and unless there are any exceptional circumstances, we will endeavor to fulfill your order for product(s) listed in the Shipment Confirmation by the delivery date set out in the Shipment Confirmation or, if no estimated delivery date is specified, within fifteen (15) working days of the date of the Shipment Confirmation. Customized or special items may take longer. If, for any reason whatsoever, we cannot meet the delivery date set forth in the Shipment Confirmation, you will be informed thereof and offered a choice of either continuing with the purchase by setting an extended delivery time or cancelling the order with a full refund of the price paid. Please note that we do not deliver on Saturdays and Sundays. How soon you receive the product(s) depends on the shipping method you have chosen. We will consider delivery of a signature required delivery to have occurred upon signing for receipt of the products upon delivery. We will consider delivery of a parcel that does not require a signature for delivery to have occurred upon confirmation from the delivery service that the parcel has been left at the agreed delivery address or otherwise as set forth in Section 8 of these Terms. For our full policy with respect to deliveries, please consult the Delivery (Section 8) of the Buying Guide. Notwithstanding the above, virtual gift cards will be delivered on the date indicated by you on the virtual gift card order and we will consider them to have been delivered on the date of delivery of such virtual gift card to the email address indicated by you on the order form.

Shipping may be delayed due to natural or unforeseen circumstances, COVID, outages etcetera. Leanora & Co. will not be responsible for late delivery in that case. Domestic Delivery(Canadian) rates Domestic delivery rates are determined during checkout. The rate decided during the checkout process shall be the final rate of shipping. Standard delivery:
Standard delivery generally arrives between 5-20 business days from the shipped date, excluding holidays. However, the standard delivery range may vary due to many factors like your postal code etc.

9. UNABLE TO DELIVER

For signature required deliveries, we will make two (2) attempts to deliver your parcel before initiating a return. For the purposes of these Terms, the “delivery” shall be deemed to have occurred or the goods shall be deemed to have been “delivered” upon receipt of the product(s) at the designated delivery address, upon signing for the product(s) (for signature required deliveries) at the designated delivery address, as applicable. However, e-/virtual gift cards shall be deemed to “have been delivered” in accordance with the Gift Card Terms pertaining to gift cards which may be found at: Gift Card Conditions and, in any case, on the date of delivery of such e/virtual gift card to the email address indicated by you on the order form. For all other packages, we will try to find a safe secure place to leave your parcel. Please note that an order can be delivered to a neighbor, in case a delivery attempt is unsuccessful. Delivery to a neighbor is upon judgment of the driver. Signature required orders which cannot be delivered will be returned to the warehouse.

This clause does not apply to e/virtual gift cards, whose delivery shall be governed by the Gift Card Terms pertaining to gifts cards which may be found at: Gift Card Conditions and the gift card conditions provided in Section 8 above.

10. RISK AND TITLE

The product(s) will be at your risk from the time of delivery. Ownership of the product(s) will only pass to you when we receive full payment of all sums due in respect of the product(s), including delivery charges, or upon delivery (as defined in Section 7 above).

11. MODIFICATIONS TO THE SERVICES AND PRICES

Prices for our products can be changed anytime without any notice. It is in our sole discretion to modify or discontinue any product or service without any notice.

Notwithstanding the foregoing, the Site or Services are intended for users in Canada and those not governed by privacy policies of other countries. Users outside Canada are advised not to disclose Personal Information to us.

12. PRICE AND PAYMENT

The price of the products shall be the one quoted from time to time on our Website except where there is an error. While we take care to ensure that all prices and terms quoted on our Website are accurate, errors may occur. If we discover an error in the price of any product(s) you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling the order. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the product(s) you will receive a full refund. To the extent permitted by law, we are under no obligation to sell the product(s) to you at the incorrect (lower) price (even after we have sent you a Shipment Confirmation) if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as such.

All prices are exclusive of shipping charges and sales taxes (if applicable). The total cost of an order is the price of the product(s) ordered plus the delivery charge and sales taxes (if applicable). Prices are subject to change at any time. All prices are in Canadian Dollars (CAD). Sales tax is charged (if applicable) according to the shipping address of your order or as provided in applicable law and regulations. Once you have finished shopping on the Website, all the products you wish to purchase are added to your basket. Your next step will be to go through the checkout process and make payment. To do this:
• Click the “Cart” button at the top of the page.
• Click the “View Cart” button.
• Click the “Proceed to Checkout” button.
• Click the “Log In” button if you want to sign-in to your existing LEANORA.CA customer account or click the “Process to Checkout” button if you want to check out as a guest or create a LEANORA.CA customer account.
• Select your shipping method, and fill in or confirm your contact details and the delivery address details. Click the “Continue” button.
• Confirm the details and contents of your order, select the payment method, and fill in your payment and billing information.

Payment can be made by Visa, MasterCard, American Express, Discover, (either as credit or debit cards) and PayPal, in addition to by LEANORA & CO gift card or a LEANORA & CO credit note issued by LEANORA & CO CORPORATION. If payment is made by credit or debit card, upon receiving your order we will seek a preauthorization on your card to ensure there are enough funds to complete the transaction. The amount of purchase will not be charged to your card until your order has been shipped to the delivery address. However, if payment is made through PayPal, a LEANORA & CO gift card or a LEANORA & CO credit note, the amount of your purchase will be charged when we send you the Shipment Confirmation. Visitors should check the processing fee for their credit or debit card company or payment service provider before placing an order. Leanora & Co. is not responsible for any additional costs incurred as a result of transactions concluded without consultation with the debit/credit card company or any payment provider.

We use AUTHORIZE.NET to ensure payment is made safely. To reduce the possibility of unauthorized access, the details of your card will be encrypted
All transactions on our website are made through secure servers. Under no circumstances will our staff be able to access your card information. All personal and credit card information is transmitted using Secure Socket Layer (SSL) technology and then encrypted in the payment gateway provider’s database only to be accessible by authorities with special access rights to the system.

www.leanora.ca. These Terms and Conditions are applicable to all the users of this site, including browsers, customers or any other contributor of the content.

Under certain laws, you may also have the right to “opt-out” of having your Personal Information sold to a third party. We do not, however, sell your Personal Information to any other party. Only in the case of a merger, sale, financing, acquisition, or other transaction involving all or part of us may your information be involved in a transaction.

For deletion/”right to be forgotten” requests, we will undertake a good faith effort to accommodate requests for access to or deletion of personal information. These requests may, however, be subject to the evaluation of additional factors, including disproportionate burden or expense, or the risk to the rights, including the privacy rights, of others.

We will strive and work to resolve any inquiry you may have regarding our privacy practices. EU residents may also file a complaint before a competent data protection authority regarding the processing of their Personal Data. While we suggest that you contact us beforehand, if you wish to exercise this right, you should contact the competent data protection authority directly.

If you have any questions, would like to exercise any of these rights, or if you need any assistance with privacy-related matters, please contact us as described in the “How to Contact Us” section below. We will take the necessary steps to respond to you as soon as possible.

Notwithstanding the foregoing, the Site or Services are intended for users in Canada and those not governed by privacy policies of other countries. Users outside Canada are advised not to disclose Personal Information to us.

13. PRODUCTS OR SERVICES

Certain products are limited in number. Therefore, these products are subject to return or exchange only based on our Return policy.
The colours and images of products are a mere representation of the original product. We shall not be responsible for the alteration of any colour or image from your browser or monitor. We have the right to limit the sales of our products or services to any geographic location or person. All the prices of our products and services are subject to change without any intimation at any time.

14. UNAUTHORIZED USE OF THIS SITE

Use of this site and systems without authority, including, but not limited to, an unauthorized entry in Leanora & Co.’s systems, online accounts, passwords, or misuse of other information, is strictly prohibited. You may not use this site in any way that could damage, disable, overload or impair this site or service or interfere with the use and use of this site or services by others. You agree not to engage in any activity related to this site that results in a violation of applicable laws and regulations. You agree that you are at least of the age of 18. Our websites, products and services are intended for people who are 18 years old or older. You agree that you may not use your products for any illegal purpose, including violating any law such as copyright laws.
Any minor accessing this site will be assumed to have taken the permission of his/her parents or guardian.

15. LIABILITY AND DISCLAIMERS

We publish information on the as a convenience to you. While we attempt to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Site at any time without notice. The products described in the Site may not be available in your region. We do not claim that the information in the Site is appropriate to your jurisdiction or that the products described in the Site will be available for purchase in all jurisdictions. We may also terminate, change, suspend or discontinue any aspect of the Site including, but not limited to, hours of availability of the Site, and we will not be liable to you or to any third party for doing so.

YOU ASSUME ALL RESPONSIBILITY AND RISK WITH RESPECT TO YOUR USE OF THE SITE, WHICH IS PROVIDED “AS IS.” WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND ENDORSEMENTS OF ANY KIND, EITHER EXPRESS OR IMPLIED, WITH REGARD TO INFORMATION ACCESSED FROM OR VIA THE SITE INCLUDING, WITHOUT LIMITATION, ALL CONTENT AND MATERIALS, AND FUNCTIONS AND SERVICES PROVIDED ON THE SITE, WHICH ARE PROVIDED WITHOUT WARRANTY OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, COMPLETENESS OR USEFULNESS, OR CONTENT OR INFORMATION, UNINTERRUPTED ACCESS, AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE , OR THE FUNCTIONS OR CONTENT AND MATERIALS OR THE SERVICES MADE AVAILABLE THEREBY WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY THAT THE SITE WILL MEET USERS’ EXPECTATIONS OR REQUIREMENTS. NO ADVICE, RESULTS, INFORMATION OR MATERIALS, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE
IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

We make no warranties of any kind regarding any non-LEANORA & CO sites to which you may be directed or hyperlinked from the Site. Hyperlinks are included solely for your convenience, and we make no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non- LEANORA & CO. We do not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Site.

IN NO EVENT SHALL LEANORA & CO, ITS AFFILIATES, ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR RESPECTIVE CONTENT OR SERVICE PROVIDERS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, LOSSES OR CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, FAULT OR OTHERWISE) (COLLECTIVELY, “DAMAGES”) ARISING FROM OR IN ANY WAY RELATED TO THE USE OF, OR THE INABILITY TO USE, OR THE PERFORMANCE OF THE SITE AND THE CONTENT OR MATERIALS OR FUNCTIONALITY ON OR ACCESSED THROUGH THE SITE INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, OR ANTICIPATED PROFITS, OR LOST BUSINESS, DATA OR SALES OR ANY OTHER TYPE OF DAMAGE, WHETHER TANGIBLE OR INTANGIBLE IN NATURE, EVEN IF LEANORA & CO OR ITS AFFILIATE OR THEIR RESPECTIVE REPRESENTATIVE OR SUCH INDIVIDUAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

To the fullest extent permissible pursuant to law, but without excluding anything that may not lawfully be excluded in the case of consumers, we disclaim all other warranties of any kind.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSIONS OF LIABILITY FOR CERTAIN TYPES OF DAMAGES; AS A RESULT, THE LIMITATIONS OR EXCLUSIONS OF LIABILITY CONTAINED HEREIN MAY NOT APPLY TO YOU IN WHOLE OR IN PART.

Due to the open nature of the Website, and the potential for errors in the storage and transmission of digital information, we do not warrant the accuracy and security of information transmitted to or obtained from the Website unless otherwise expressly set out on the Website.

16. LINKS TO THIRD-PARTY SITES AND OPTIONAL TOOLS

THE SITE MAY CONTAIN CERTAIN PRODUCTS, SERVICES AND CONTENT BY THIRD PARTIES. WE ARE NOT RESPONSIBLE FOR THE ACCURACY AND CORRECTNESS OF THE CONTENT OR SERVICES PROVIDED BY THESE THIRD PARTIES AND WILL NOT BE LIABLE FOR ANY DAMAGE CAUSED BY SUCH CONTENT, PRODUCT OR SERVICE.

THIS WEBSITE MAY CONTAIN LINKS TO THIRD-PARTY WEBSITES, INCLUDING ADVERTISERS’ WEBSITES. THE COMPANY IS NOT RESPONSIBLE FOR THOSE WEBSITES’ PRIVACY POLICIES OR THE COOKIES USED BY THOSE WEBSITES. IN ADDITION, AS THE COMPANY DOES NOT CONTROL SUCH WEBSITES AND RESOURCES, WE ARE NOT RESPONSIBLE FOR THE AVAILABILITY OF SUCH WEBSITES OR RESOURCES AND NOT RESPONSIBLE FOR ANY CONTENT, ADVERTISEMENTS, PRODUCTS OR OTHER KINDS OF MATERIALS PROVIDED BY THOSE WEBSITES OR RESOURCES.

YOU MAY BE PROVIDED WITH THIRD-PARTY TOOLS ON OUR SITE, WHICH WE NEITHER CONTROL NOR MONITOR. WE SHALL NOT BE LIABLE FOR ANY DAMAGE ARISING OUT OF THE USE OF SUCH THIRD-PARTY TOOLS. THE USE OF THESE TOOLS IS AT YOUR OWN RISK.

15. LIABILITY AND DISCLAIMERS

We publish information on the as a convenience to you. While we attempt to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Site at any time without notice. The products described in the Site may not be available in your region. We do not claim that the information in the Site is appropriate to your jurisdiction or that the products described in the Site will be available for purchase in all jurisdictions. We may also terminate, change, suspend or discontinue any aspect of the Site including, but not limited to, hours of availability of the Site, and we will not be liable to you or to any third party for doing so.

YOU ASSUME ALL RESPONSIBILITY AND RISK WITH RESPECT TO YOUR USE OF THE SITE, WHICH IS PROVIDED “AS IS.” WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND ENDORSEMENTS OF ANY KIND, EITHER EXPRESS OR IMPLIED, WITH REGARD TO INFORMATION ACCESSED FROM OR VIA THE SITE INCLUDING, WITHOUT LIMITATION, ALL CONTENT AND MATERIALS, AND FUNCTIONS AND SERVICES PROVIDED ON THE SITE, WHICH ARE PROVIDED WITHOUT WARRANTY OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, COMPLETENESS OR USEFULNESS, OR CONTENT OR INFORMATION, UNINTERRUPTED ACCESS, AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE , OR THE FUNCTIONS OR CONTENT AND MATERIALS OR THE SERVICES MADE AVAILABLE THEREBY WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY THAT THE SITE WILL MEET USERS’ EXPECTATIONS OR REQUIREMENTS. NO ADVICE, RESULTS, INFORMATION OR MATERIALS, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE
IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

We make no warranties of any kind regarding any non-LEANORA & CO sites to which you may be directed or hyperlinked from the Site. Hyperlinks are included solely for your convenience, and we make no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non- LEANORA & CO. We do not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Site.

IN NO EVENT SHALL LEANORA & CO, ITS AFFILIATES, ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR RESPECTIVE CONTENT OR SERVICE PROVIDERS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, LOSSES OR CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, FAULT OR OTHERWISE) (COLLECTIVELY, “DAMAGES”) ARISING FROM OR IN ANY WAY RELATED TO THE USE OF, OR THE INABILITY TO USE, OR THE PERFORMANCE OF THE SITE AND THE CONTENT OR MATERIALS OR FUNCTIONALITY ON OR ACCESSED THROUGH THE SITE INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, OR ANTICIPATED PROFITS, OR LOST BUSINESS, DATA OR SALES OR ANY OTHER TYPE OF DAMAGE, WHETHER TANGIBLE OR INTANGIBLE IN NATURE, EVEN IF LEANORA & CO OR ITS AFFILIATE OR THEIR RESPECTIVE REPRESENTATIVE OR SUCH INDIVIDUAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

To the fullest extent permissible pursuant to law, but without excluding anything that may not lawfully be excluded in the case of consumers, we disclaim all other warranties of any kind.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSIONS OF LIABILITY FOR CERTAIN TYPES OF DAMAGES; AS A RESULT, THE LIMITATIONS OR EXCLUSIONS OF LIABILITY CONTAINED HEREIN MAY NOT APPLY TO YOU IN WHOLE OR IN PART.

Due to the open nature of the Website, and the potential for errors in the storage and transmission of digital information, we do not warrant the accuracy and security of information transmitted to or obtained from the Website unless otherwise expressly set out on the Website.

17. INTELLECTUAL PROPERTY

The Site including all of its information and contents such as text, data, wallpaper, icons, characters, artwork, images, photographs, graphics, music, sound, messages, graphics, software and the HTML used to generate the pages (collectively, “Materials”), are the property of LEANORA & CO or that of our suppliers or licensors and is protected by patent, trademark and/or copyright under Canadian and/or foreign laws. Except as otherwise provided on the Site, or in these Terms or Gift Card Terms, you may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit, or distribute any Materials from the Site, in whole or in part, for any public or commercial purpose without the specific prior written permission from LEANORA & CO. We grant you a personal, limited, non-exclusive, non-transferable license to access the Site to use the information and services contained on the Site. We reserve the right, for any reason or for no reason, in our sole discretion and without notice to you, to revise the products and services described on the Site and to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, the Materials on the Site as well as features and/or hours of availability of the Site, and we will not be liable to you or to any third party for doing so. Subject to Section 28, we may also impose rules for and limits on use of the Site or restrict your access to part, or all, of the Site without notice or penalty. We have the right to change these rules and/or limitations at any time, in our sole discretion.

As between you and LEANORA & CO (or any other person or company whose marks appear on the Site LEANORA & CO (or the respective person or company) is the owner and/or authorized user of any registered or unregistered trademark, trade name and/or service mark appearing on the Site, and is the copyright owner or licensee of the Materials on the Site, unless otherwise indicated. The LEANORA & CO logos, designs, titles, phrases and product names and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials (collectively, “LEANORA & CO Intellectual Property”) are owned by LEANORA & CO and may be registered in Canada and internationally. You agree not to display or use the LEANORA & CO Intellectual Property in any manner without LEANORA & CO’s prior permission. Nothing on the Site should be construed to grant any license or right to use any LEANORA & CO Intellectual Property without the prior written consent of LEANORA & CO.

Except as otherwise provided herein, use of the Site does not grant you a license to any Materials or features you may access on the Site and you may not modify, rent, lease, loan, sell, distribute or create derivative works of such Materials, features or materials, in whole or in part. Any commercial use of the Site is strictly prohibited, except as allowed herein or otherwise approved by us. You may not download or save a copy of any of the Materials or screens for any purpose except as otherwise provided by LEANORA & CO. If you make use of the Site other than as provided herein, in doing so you may violate copyright and other laws of Canada, as well as applicable provincial laws, and you may be subject to liability for such unauthorized use. The information on the Site including, without limitation, all site design, text, graphics, interfaces, and the selection and arrangements is protected by law including, but not limited to, copyright law. This does not prevent you from using the Website to the extent necessary to make a copy of any order.

LEANORA & CO makes no claim that the Site may be lawfully viewed or that content may be downloaded outside of Canada. Access to the content may not be legal by certain persons or in certain countries. If you access the Site from outside Canada, you do so at your own risk and you are responsible for compliance with the laws of the jurisdiction.

18. COPYRIGHT AND/OR TRADEMARK INFRINGEMENT

If you believe a work on the Site constitutes an infringement of your copyright, trademark or other intellectual property rights please provide our Designated Agent with a written communication containing the following information:
• evidence of your authorization to act on behalf of the owner of the copyrighted work or trademark;
• a description of the copyrighted work or trademark that you claim has been infringed;
• description of where the alleged infringing material is located on the Site, including the permalink where the material is located;
• your address, telephone number and email address;
• a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner or trademark owner, its agent, or the law;
• a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or trademark owner or that you are authorized to act on the owner’s behalf; and
• your physical or electronic signature.

LEANORA & CO’s Designated Agent for notice of claims of copyright infringement and trademark infringement can be reached via webchat or at info@leanora.ca.

19. INDEMNIFICATION

You agree to defend, indemnify and save and hold LEANORA & CO, its affiliates, their respective content and service providers, and their respective directors, officers, employees and agents harmless from any and all claims, liabilities, damages, costs and expenses, including reasonable attorneys’ fees, in any way arising from, related to or in connection with your use of the Site, your violation of these Terms or the posting or transmission of any materials on or through the Site, including, but not limited to, any third party claim that any information or materials you provide infringes any third party proprietary right.

20. WRITTEN COMMUNICATIONS

When using our Site, you accept that communication with us will be mainly electronic, including via text messages and that such communication will be binding on you and LEANORA & CO. We will contact you by email, text messages or provide you with information by posting notices on our Site. For contractual purposes, you agree to these means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

21. USER COMMENTS. FEEDBACK AND OTHER SUBMISSIONS

If at our request, you send us any content or without request from us, you send us any comments, ideas, plans or proposals (collectively known as “comments”), by email, to a physical address or otherwise, you agree that we have all rights regarding those comments, including editing, copying, publishing. We don’t have any obligation to maintain those comments in confidence or pay compensation. You agree that you will post only those comments that you are legally entitled to publish and reviews that you believe to be true and that you will not purposely provide false or misleading information through these comments.
You agree that your comments will not violate any law, including any third parties’ copyright laws or rights. You also agree that your comments will not contain any libellous, unlawful and obscene material or contain any viruses or any other malware.
You alone are responsible for the comments you make. LEANORA & CO. will not be liable for any comments and their accuracy. We do not assume any liability arising from your comments.

As part of your use of the Site and services offered on the Site, you may upload, post, distribute or disseminate (collectively, “post”) content and material (including, but not limited to, photographs, images you have taken, captions and comments), or you may send or email us material (including but not limited to, photographs you have taken, articles you have written, captions and comments) which we, at our discretion, may allow you to post (collectively, the “Posted Content”) on the Site. You hereby grant LEANORA & CO.a right and worldwide license to use the Posted Content on the Site and to promote and advertise the Site and LEANORA & CO.in any way and you hereby waive any moral rights to such Posted Content to the fullest extent permitted by law. You also warrant that if you are not the holder of any such rights, the holder of such rights has completely and effectively waived all such rights and validly and irrevocably granted you the right to grant the license stated above. You acknowledge and agree that you are solely responsible for the form, content and accuracy of any Posted Content. You agree that you will not post any false or inaccurate material or delete or revise any material that was not posted by you. You are responsible for your own postings and are responsible for the consequences of your postings. You agree not to do any of the following:

• post any material that is copyrighted or trademarked unless you own the copyright or trademark or have the owner’s permission (including requisite consents and releases) to post it;
  • post any material that reveals a trade secret, unless you own the trade secret or have the owner’s permission to post it;
  • post any material that infringes on any intellectual property right of another or on the privacy or publicity rights of another;
  • post any material that is unlawful, obscene, pornographic, sexual, indecent, defamatory, threatening, harassing, abusive or hateful to another user or to any other person or entity;
  • post any chain letter or pyramid scheme; or
  • post any material that contains a virus, trojan horse, worm, time bomb or other computer programming routine or engine that is intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information.

LEANORA & CO. does not represent or guarantee the truthfulness, accuracy or reliability of any Posted Content or endorse any opinions expressed by a user. You acknowledge that any reliance on Posted Content by other users will be at your own risk. LEANORA & CO. does not confirm that each user is who he or she claims to be. LEANORA & CO. exercises great effort to protect Posted Content from being misused. However, if misuse has occurred, neither LEANORA & CO. nor its affiliates, their respective content and service providers, or their respective directors, officers, employees and agents will be liable in any way for such misuse. Because LEANORA & CO does not control the behavior of users or participants on the Site, in the event that you have a dispute with one or more such users, you hereby release LEANORA & CO., its affiliates, their respective content and service providers, and their respective directors, officers, employees and agents from any actual and consequential, direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action or claims of every kind and nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way connected with such dispute.

LEANORA & CO acts as a passive conduit for Posted Content and has no obligation to screen or monitor Posted Content. If LEANORA & CO becomes aware of any Posted Content that allegedly may not conform to these Terms, LEANORA & CO may investigate the allegation and determine in its sole and absolute discretion whether to take action in accordance with these Terms. LEANORA & CO has no liability or responsibility to users for performance or non-performance of such activities. You may find some Posted Content to be offensive, indecent, harmful, inaccurate, objectionable, mislabeled or deceptively labeled. LEANORA & CO expects that you will use caution and common sense when using the Site or Services.

LEANORA & CO HAS THE ABSOLUTE RIGHT TO REMOVE AND/OR DELETE WITHOUT NOTICE ANY POSTED CONTENT THAT IT DEEMS OBJECTIONABLE. YOU CONSENT TO SUCH REMOVAL AND/OR DELETION AND WAIVE ANY CLAIM AGAINST LEANORA & CO FOR SUCH REMOVAL AND/OR DELETION. LEANORA & CO IS NOT RESPONSIBLE OR LIABLE FOR FAILURE TO STORE POSTED CONTENT OR OTHER MATERIALS YOU TRANSMIT THROUGH THIS SITE. YOU SHOULD TAKE MEASURES TO PRESERVE COPIES OF ANY DATA, MATERIAL, CONTENT OR INFORMATION YOU POST ON THE SITE.

We are pleased to hear from our visitors and welcome your comments. Because of the large number of ideas and works that LEANORA & CO has already developed, or that have been suggested to us by third parties, the possibility exists that any idea, suggestion or submission that you may make through the Site is similar to information, ideas or suggestions already known to us. By disclosing any information, idea, suggestion or other material through this Site, you agree that (a) no confidential relationship is established by virtue of such submission and that the material is not submitted in confidence and (b) no obligation of any kind is assumed by, nor may be implied against, LEANORA & CO by virtue of such submission. Moreover, no liability shall result from the use of such information, ideas or suggestions by LEANORA & CO.

22. REGISTRATION, PASSWORDS, AND SECURITY

To access some of our services you will have to complete an online registration form. You agree that all information which you submit (“Registration Information”) is true and complete and that you will update your Registration Information to keep this information true and complete. Upon registering, you will create a password. You are solely responsible for any use of, or action taken under, your password on the Site. Your password may be used only to review information regarding potential and completed transactions, purchase or cancel purchases of products, change your preferences, post content and otherwise access and use the Site and services on the Site in accordance with these Terms. You are solely responsible for maintaining the confidentiality and security of your password, and you hereby agree not to disclose your password to any third party (other than third parties authorized by you to use your account). You accept full responsibility for all transactions and other activities placed or conducted through your account and agree to and hereby release LEANORA & CO, its affiliates, their respective content and service providers and their respective directors, officers, employees and agents from any and all liability concerning such transactions or activity. You agree to notify LEANORA & CO immediately of any actual or suspected loss, theft or unauthorized use of your account or password. LEANORA & CO has no obligation to inquire as to the authority or propriety of any use of or action taken under your password and will not be responsible for any loss to you arising from any such use or action or from your failure to comply with the above. LEANORA & CO will take reasonable security precautions when using the Internet, telephone or other means to transport data or other communications, but expressly disclaims any and all liability for the accessing of any such data or communications by unauthorized persons or entities.

23. NOTICES

All notices given by you to us should be given to us preferably via our webchat. Subject to and as otherwise specified in Section 24, we may give notice to you at either the email or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our Website, twenty-four (24) hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email that such email was sent to the specified email address of the addressee.

24. BINDING NATURE; ASSIGNMENT

These Terms, the Gift Card Terms and our Privacy Policy are binding on you and us and on our respective heirs, successors and assigns and, as indicated herein, are for the benefit of LEANORA & CO, its affiliates, their respective content and service providers, and their respective directors, officers, employees and agents. You may not transfer, assign, charge or otherwise dispose of your rights or obligations under these Terms, the Gift Card Terms or our Privacy Policy without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of our rights and obligations under these Terms, the Gift Card Terms and our Privacy Policy, or any of our rights or obligations arising under them, at any time.

25. EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under an order you have placed that is caused by events outside our control (a “Force Majeure Event”). A Force Majeure Event shall include any act, event, non-happening, omission or accident beyond our reasonable control and shall include in particular (without limitation) the following:
• strikes, lock-outs or other industrial action; • civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
• fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
• impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
• Impossibility of the use of public or private telecommunications networks;
• the acts, decrees, legislation, regulations or restrictions of any government; or
• any shipping, postal or other relevant transport strike, failure or accidents.

Our performance under any order you have placed is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.

26. WAIVER

No failure of LEANORA & CO to enforce any of its rights or remedies under these Terms or the Gift Card Terms will act as a waiver of such rights and remedies. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms or Gift Card Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with the provisions of the section on Notices (Section 29).

27. ERRORS, INACCURACIES AND OMISSIONS

There may be typographical errors, inaccuracies or omissions in the content or in the services on the website, which may be related to product description, pricing, offers, shipping prices and promotions. It is in the sole discretion of LEANORA & CO to correct any error, omissions or inaccuracies, and to modify, update or change the information on the website.
LEANORA & CO. does not have any obligation to update, modify or change the information in services, including pricing of the products or any other content.

28. SEVERABILITY

If any of these Terms or any provisions of an order are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.LEANORA & CO. does not have any obligation to update, modify or change the information in services, including pricing of the products or any other content.

29. ENTIRE AGREEMENT

These Terms and any document expressly referred to in them or contained on or published on our Site including, but not limited to, the Buying Guide, represent the entire agreement between you and us in relation to the subject matter of these Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor us has relied on any representation, undertaking or promise given by the other or implied from anything said or written in negotiations between you and us prior to such Terms, except as expressly stated in these Terms.

30. OUR RIGHT TO MODIFY THESE TERMS

We have the right to revise and amend these Terms at any time. You will be subject to the Terms and LEANORA & CO policies in force at the time that you order products from us or use the Site. Your use of the Site after we post changes to these Terms constitutes your agreement to those changes prospectively from the date of such changes. You will be subject to the Terms and LEANORA & CO policies in force at the time that you order products from us.

31. LAW AND JURISDICTION

Any disputes arising out of or relating to these Terms, the Gift Card Terms, the Privacy Policy, use of the Site, the products sold on the Site, and the services offered via the Site shall be resolved in accordance with the laws of the Province of Ontario without regard to its conflict of law rules. Any disputes, actions or proceedings relating to these Terms or the Gift Card Terms or your access to or use of the Site must be brought before the courts of the Province of Ontario in the City of Hamilton, Ontario and you irrevocably consent to the exclusive jurisdiction and venue of such courts. LEANORA & CO makes no claim that the Site may be lawfully viewed or that content may be lawfully downloaded. Insofar as it is permitted under applicable law of the province of your residence, you agree that any claim or cause of action arising out of or related to use of the Site, these Terms or the Gift Card Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

32. MISCELLANEOUS

You acknowledge and agree that your use of the Site may involve you providing an “electronic signature” indicating your desire to use the Site. Your “electronic signature” indicates your acceptance of these Terms, and your consent to receive communications about these Terms electronically. If you wish to receive communications in another manner, you may contact LEANORA & CO at “Contact US” www.leanora.ca to change your communication preferences.

33. FRENCH LANGUAGE CLAUSE

The parties have expressly requested and required that these Terms and all other related documents be drawn up in the English language. In the event these Terms are available in a language other than English and the English version and such other version diverge, the English language version of these Terms shall prevail. Les parties conviennent et exigent expressément que ces modalités et tous les documents qui s’y rapportent soient rédigés en anglais.

34. QUESTIONS AND FEEDBACK

We welcome your questions, comments and feedback. Please send all questions, comments and feedback to us via the contact information provided on our “Contact Us” webpage.

Last modified: September 25, 2022.